[The thing that impressed me the most about Premier Custom Travel was] the knowledge and patience that Chris had with me. He answered all questions right away. Chris was amazing. Very professional and timely with responses. Amazing company and service.
[The thing that impressed me the most about Premier Custom Travel was] the personal service provide by Danielle. We have already booked our next trip with you. Great job by Danielle.
I wanted to reach out and thank you for helping us set up our recent cruise. We had an absolute blast! Celebrating our daughter’s 7th birthday on Carnival was a dream come true. Not only did we have a great time, but it solidified our love of cruising. We are excited to go on our next one. Of course the next time we go we will use your company AND I am telling everyone I know to reach out to you if they are interested.
We had the most wonderful time on the trip! They were very careful with the steps taken because of the virus. The boys had fun and for the first time in my life I did nothing on vacation. It was wonderful - thank you so much! I have to start saving for the next trip. Again many thanks.
I just wanted to say a huge thank you for your help with our cruise. We had a blast on the Vista and during all our excursions. This is something my girlfriend, our friends, and I have been talking about for a long time and we cannot thank you enough for your help in making it happen. I am sure I will be using you again for future trips.
Chris is very detail oriented. He knows his stuff. We were completely prepared for our Disney Word trip. Fabulous, I must say.
I just wanted to take a couple of minutes to thank you again for helping us plan what was an amazing vacation! We truly enjoyed visiting all the different places in Europe. It was great having you go over everything with us in advance. It helped us be a little more prepared for the trip. I had never been out of the country and so I was a little apprehensive at first but I can honestly say it is a vacation I will never forget.
Chris has so much knowledge on Disney World and was so helpful to me when planning our family vacation. I will always book our vacations with Chris! He is such a joy to plan with. Thanks Chris & Premier Custom Travel for our great Disney World vacation!
If there was a ever a question, every detail was answered with great professionalism. I was 100% satisfied with my experience.
Hi, Chris, just want to thank you and let you know, our trip was wonderful! Our trip was filled with wonderful memories! Many thanks!
Hi, Chris, just want to thank you and let you know, our trip was wonderful! Our trip was filled with wonderful memories! Many thanks!
Chris is always good at getting back to his clients at once. Chris takes a personal interest in his clients.
Chris was very responsive to any questions or requests we had as a group.
Chris Grum provided exceptional service when we used his expertise to book a Mediterranean cruise out of Venice, Italy. He fully explained the rates, any extra charges, helped us with trip insurance, and what to expect when we got to the ship. He reserved the balcony room we asked for, and he set us up for the dining option we requested. Absolutely everything went perfectly. Thanks to Chris, we had the cruise of a lifetime with absolutely no worries!
I wanted to write a quick review with a Big Thank You for your contribution to our wonderful weekend at sea on the Valor. Our Lido deck rooms were absolutely perfect -- great location and super quiet/peaceful all evening in our room or balcony.
Thank you for making my first cruise experience pain free. If it wouldn't have been for Chris my cruise wouldn't have went as smoothly. He helped me with so many things, things that I didn't think of.
(My family and I) would like to thank you for the wonderful trip you booked for us at Disney World. We had a great time :-)
Every day (during our Disney trip) we've said how thankful we are to have your guidance! Thanks. We had a great time.
I forgot how wonderful it is to have a travel agent.
Customer service is outstanding, you guys do an awesome job of handing all the details and communicating to your clients!
My experience with Premier Custom Travel has been one of the BEST with all the assistance I received on acquiring "Special Needs" items for my husband. There was nothing overlooked and right there when we needed it. Fantastic people to work with!!
Made it to Disney & it's exceeding our expectations! And it's only day #1! Thanks for booking us a great vaca!
Chris was so responsive to inquiries and went above and beyond to accommodate requests.
Being able to call you about a poorly planned trip and have my ticket booked ten minutes later was way more convenient than I could have ever hoped!
(I was most impressed by) how available and knowledgable they were for my questions and requests.
Chris lived in Vegas and was able to give me great ideas on what to do while visiting. Thank you! The 19th anniversary of my 21st birthday was fabulous!
Even though our cruise line was not as familiar as others might be, we still got very good and timely responses
(The most impressive things were their) knowledge and great service.
Our Galveston cruise was just great. We all enjoyed it. Thanks for your help. They had Patty's room nicely decorated for her birthday - it was perfect! Next cruise, I am calling you.
This is a belated thank you for all your help in making our Disney half marathon weekend in February a blast! We hated for the fun to end! Your advice about (my daughter) wearing a birthday button was very helpful. She was greeted by so many people & got a few fast passes. Her birthday dinner at the Crystal Palace was superb! Again, we appreciate your time & efforts into truly making our weekend at Disney World Magical!
(What impressed us most was) the level of knowledge regarding the Disney Cruise Line as well as Disney World recommendations. Thank you, Chris and Jen for all you did to make our honeymoon a special experience. We appreciate your help and guidance...and the champagne!!!
Just wanted to give you a big thumbs up for planning our cruise!!! What an awesome time! We absolutely LOVED the cove balcony on the Breeze! Don’t know if I could do any other cabin now! Seating at dinner was perfect!! A round 10 topper right by the window at the front of the ship! All staff was excellent and the itineraries were great! Can’t seem to find any negatives. We will be seeking you out for sure for our next cruise!! Great job and thanks again!
Thank you so much for your work with helping us put together this trip (to Walt Disney World). We had a blast! We look forward to working with you in the future and, in the meantime, shall be busy recommending others to your services!
Chris had an answer to every question we had. He was always willing to look into more options as we were undecisive at first. Very friendly and helpful.
Awe inspiring 1st day of our vacation. Big thanks to Chris Grum with Premier Custom Travel for arranging this incredible trip. This place (Disney's Aulani Resort in Hawaii) is amazing!
